Terms & Conditions.

1. Scope of Services

French Voyage offers curated travel planning services, including but not limited to: destination consultation, itinerary design, booking coordination of tours, accommodations, transportation, and activities with third-party suppliers. We act as an independent travel advisor and concierge, not as the direct provider of these services.

2. Client Responsibility

By using our services, you agree that it is your responsibility to:

  • Review all provided travel documents and confirmations for accuracy.

  • Comply with passport, visa, vaccination, and health requirements.

  • Arrive at the designated meeting points on time.

  • Purchase adequate travel insurance (highly recommended).

3. Payments & Authorizations

French Voyage may assist in booking services using your credit card with your prior consent. You agree to complete a secure Credit Card Authorization Form before any bookings are confirmed. French Voyage will not charge your card without your explicit authorization.

Prices are in USD unless otherwise stated. A planning fee may apply and will be disclosed before services begin.

4. Cancellations, Changes & Refunds

Each third-party supplier (e.g. hotel, tour company, airline) maintains its own cancellation and refund policies. French Voyage is not responsible for the refund policies of external providers.

We will inform you of each supplier’s terms before confirming bookings. It is your responsibility to understand those terms. Any changes requested after confirmation are subject to availability and potential fees.

Planning fees are non-refundable once services have commenced.

5. Limitation of Liability

French Voyage acts only as an intermediary between you and travel service providers. We are not liable for personal injury, property damage, loss, delay, cancellation, or inconvenience caused by any third party.

You acknowledge that travel involves inherent risks and that French Voyage shall not be held responsible for acts of God, government actions, pandemics, strikes, delays, or other events beyond our control.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance, including medical coverage, trip cancellation, and interruption protection. French Voyage is not responsible for expenses not covered due to lack of insurance.

7. Client Conduct

We reserve the right to terminate service with any client whose behavior is deemed inappropriate, abusive, or unethical. No refund will be issued in such cases.

8. Privacy

Your personal information will be handled with care and used only for travel planning and booking purposes. We do not sell or share your information with third parties outside of our trusted travel partners.

9. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Minnesota, USA.

Acceptance of Terms

By engaging the services of French Voyage, you agree to these Terms & Conditions in full.

Privacy Policy.

Last updated: 6.30.2025

At French Voyage, we are committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or work with us to plan your travels.

1. Information We Collect

We may collect the following types of information:

  • Personal details: such as your name, email address, phone number, mailing address, and payment information.

  • Travel preferences: including your trip goals, travel dates, accommodation needs, and interests.

  • Website usage data: including IP address, browser type, and interaction with our site (through cookies and analytics tools).

2. How We Use Your Information

Your information helps us:

  • Create and manage your travel itinerary

  • Process payments and send invoices

  • Communicate with you about your trip

  • Share relevant travel updates or promotional materials (with your consent)

  • Improve the quality of our services and website

3. Sharing Your Information

We do not sell your personal data. We only share your information when:

  • It’s necessary to confirm bookings with hotels, tour operators, or travel service providers

  • We’re required by law or legal process

  • You give us express permission

4. Cookies and Analytics

Our website uses cookies to understand how visitors use our site and to improve the user experience. You may disable cookies in your browser settings at any time.

5. Email Marketing

With your permission, we may send you occasional emails about French Voyage services, travel tips, or exclusive offers. You can unsubscribe at any time using the link at the bottom of our emails.

6. Data Storage and Security

We take appropriate precautions to protect your information and limit access to trusted service providers only. All payment information is securely processed through third-party platforms such as Stripe, PayPal, or FareHarbor.

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Request that we delete your data (where applicable)

  • Withdraw consent from marketing communications

Please email us at [bonjour@frenchvoyage.co] with any privacy-related requests or concerns.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with a revised “last updated” date.